Digitizing information for healthcare, using new data channels to reach customers, and printing securely from the cloud -- these were the key thrusts that were discussed at Konica Minolta Business Solutions Asia's (BSA) CONNECT 2015, a one-day conference on the latest trends and innovation in the print industry and document solutions held on August 4. The event saw presentations by industry experts such as MetLife LumenLab, Hyland Software, and ALPHA7.
Digital Innovation Improves Healthcare
In healthcare, Mr Antonio Estrella, Founder and Managing Partner of LumenLab, MetLife's Innovation Centre for Asia, pointed out that mobile technologies and data are creating innovative ways to empower people to access better medical care, saving US$300b in overall US healthcare spending and created US$32b in new commercial opportunities. For example, an increasing number of medical records are being digitized and wearable technology has also given consumers the ability to track their health and fitness condition.
New Channels to Reach Consumers
As the industry goes down the digital path, Mr Daniel Ng, Business Advisor at ALPHA7, and Lecturer at Singapore Management University, shared that various data generating mediums such as smart devices, wearables, and industry scanners provide a wealth of information that can help enterprises better understand customers. He added that companies can use various digital channels such as social media and websites to connect with consumers.
Printing from the Cloud is More Secure
Digitization has also brought more security risks, especially when cloud printing on Multi-Function Printers (MFPs) enables printouts to be made at different locations.
Mr Jonathan Yeo shared, "We've seen a 30% increase in demand for authentication features in print management systems. As such, Konica Minolta's new MFPs are equipped with PIN, card, biometric or 2-factor authentication capabilities."
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